News Streamlining Contact Management Across Multiple Systems: How We’re Making It Easier with Bridge Managing contacts across various systems can be a daunting task, especially when handling sensitive information. One of the most common
News Streamlining Contact Management Across Multiple Systems: How We’re Making It Easier with Bridge Managing contacts across various systems can be a daunting task, especially when handling sensitive information. One of the most common
News In conversation with Red Cactus: the future in telephony With a software that supports approximately 200 CRM systems and 50 VOIP platforms with 500 partners, Red Cactus stands out
News Red Cactus & Compass integration- Connect your CRM with our Communications platform In today’s fast-paced business landscape, cultivating strong customer relationships is crucial for success. Customer Relationship Management (CRM) systems have emerged
News We have a fully functional product demo! We have wanted to show off Compass to people without us having to set up an environment for a long
State of tech Easy Communication, Easy Life- our vision for WebRTC Recently, we finalized comparison research between Compass and our competitors. One big takeaway that came out of this research was
News Veni, vidi, vici... Famous words were spoken by Julius Caesar after his victory in the battle for Zela. They feel all too appropriate,
News When in Rome... After two years of Covid, almost doubling the number of colleagues in the meantime and a lot of video calling,
Bridge Bridge 1.4 is out now! We have a new release of Bridge 1.4! The new updated version of Bridge introduces a brand new design that
News Panel 2.0 is out now! We have a new release of Panel 2.0! The new Panel update introduces the same features as the old Panel,
News IPerity is now Talksome! 🎉 The year of 2020 turned out to be a key year for the development and transformation of IPerity. We felt
News Our journey to and through the complete rebranding After 11 years of existence, IPerity (now Talksome) is entering a new decade and with that we couldn’t help but
Bridge Bridge 1.3: Redesigned attended transfer flow We have a new version of Bridge! The new Bridge update introduces a redesigned attended transfer flow. The attended transfer
News Happy holidays 2020! From everyone at Talksome, we want to wish you Happy (Digital) Holidays! This Christmas is more unusual, but we can
State of tech How to use technology to your advantage this holiday season The Holiday season this year is quite different from what we are all used to! Home Alone during Christmas is
State of tech We are stuck in the past: Why we still use ancient technology for typing text In an earlier article, I wrote about how it got easier to convey emotions in text-based communication with emoticons and
Bridge Bridge 1.2: All the features a contact centre needs! Today’s Bridge update comes with the 3 new features that, in combination with the previous release, makes for a complete
Bridge Bridge 1.1: What is new? Today is great day, we released Bridge 1.1! 🥳 The new version is available as a web version, MacOS, as
State of tech 147 years since the telephone was invented… by whom? Today, almost 150 years ago (back in 1876), the very first telephone call ever was made by Alexander Graham Bell.
State of tech Quickly building an interactive pitch for the Fast Forward Challenge We were about to leave for our annual work trip when we heard we were selected to pitch for the
State of tech Part 2: Power of the Avatar- A Second Life Social scientists are beginning to study avatars as a way to study people, and to give more insight on the
State of tech Part 1: Power of the Avatar- Origins and Psychology Avatars. Chances are pretty high you’ve created at least one, if not tens of them, during the span of your
News Communication so easy you don’t need to think about it: let’s automate Compass with Zapier! At IPerity, we want to improve communication in everyone’s daily life. We want to make communication so easy that you
News We hosted an XMPP sprint at The Hague Security Delta Last weekend, I participated in an XSF-community organized sprint, in The Hague (conveniently located in my country of residence). Graciously
News Hackathon at Vtel: product development in 24 hours When it comes to designing applications or new functionalities, software development is often a matter of weeks or months of
Privacy The Perils of Participation: how we pay for online existence with our privacy This is no longer about just not having read terms and services agreements, which we can all collectively agree we
State of tech Emoji: communication with a smile :-) The expression of emotion in the written word is quite an art. But it’s not very efficient: it takes time
Privacy Data of the Dead: What Happens to Our Data After We Die? During our waking hours, we are more likely concerned with privacy and security as the current problems of living with
News We attended FrontMania conference in Utrecht 2018 Ten days ago, we participated in the first ever FrontMania conference, which took place in Rabobank headquarters in Utrecht. As
State of tech Part 2: (Bot)ched Communication- What Do We Want From Bots? Of late, in film and television, there’s several tales floating around of virtual assistants “going rogue” against their programming. In
News Innovation is just a plane ride away - and we went to Croatia to find it! Last week we traded our office in The Hague for a beautiful vineyard in the east of Croatia. Why, you
State of tech Part 1: (Bot)ched communication- Why aren't bots taking over the internet? As the first industrial revolution plowed its way through the course of history, machines took over many aspects of hard
State of tech What does the word 'hacker' mean and how does it connect to telephony? Did you know that hacking and telephony share a fascinating piece of history? The connection between the two became very
State of tech The Science Fiction of Now and What It Reveals About Us Taking a quick look around at some recent harder-hitting science fiction debuts in movies and television, you’ll probably notice some
Navigator Fresh and exciting: All-new Compass Navigator app for mobile phones This month, we released a new version of our mobile app Compass Navigator, containing all of the necessary functionalities to
State of tech Technological Predictions of the Future-Past It goes without saying that the invention of the telephone and its ability to allow communication over vast distances has
Privacy How to safely and securely store (all) your files online Storing data online comes with great advantages. It’s easy if you want to synchronise files between computers or work remote,
State of tech Practical advice on how to select the right VoIP platform Whether you like it or not, office landlines are a thing of past. Our private communication has almost completely gone
Privacy Why Going Paperless Is More Efficient and Secure for Your Business Nobody can deny the impact of technology on our everyday lives. Especially the impact it has had in the recent
News How to Organize a Successful Hackathon without Losing Your Mind If you are doing something, you make mistakes. This is a necessary evil in order to grow, both personally and